TLDialer You should no longer see yourself in the Transfer List Fixed a big bug that prevented the Transfer to Number feature to always call the same number over and over. This should no longer occur. New Pseudo fields have been added to Live Agents Schema to represent wether an agent can be transferred to, […]
Pricing Matrix Now Live! The pricing matrix is now fully functional. Based on what your agent enters in the policy and lead, it will automatically fill in prices based on your settings if you set them. We have reworked the Pricing Module to enable enhanced options when building your product pricing matrix. Eventually we will […]
TLDialer Add Users to Ingroups from TLDCRM! It is now possible to add Users to Ingroups while Editing or Adding a user! There will be a Multi-checkbox that will show the currently allowed Ingroups for the user, this list is also filterable for quick searches. When adding or Updating a user, we now automatically upsert […]
Vendor Lead Posts – Custom Fields Receive Custom Lead Fields You can now receive Custom Fields via Lead Vendor Posting. The Vendors have a new option called “Import Custom Lead Fields” When Enabled, the Post Map will show a mapping section for Custom Lead Fields This will only show custom lead field maps that have […]
TLDSIP TLDSIP Interface will now show at the bottom left corner of this Dialer screen. When logged into the Dialer, the TLDSIP Bar will disappear. You can call an external number with the TLDSIP Interface, there is no need to add a 9 or 1, they will be stripped and the 9 and 1 added […]
TLDSip TLDSIP Webphone now has it’s own interface. It will allow you to make generic outbound calls or calls to extensions. TLDialer Transfer Groups The Transfer Dropdown now respects the Transfer Groups set in the Campaign. It also will show the Ingroup Description instead of the ID now. The Color of the Group Configured in […]
It is now possible to Call Barge in TLDialer. This feature requires your user to have a TLDialer Webphone configured. It can be done from any Browser and operating system except for iOS Currently, as the WebRTC Connection does not seem to be working. We will try to resolve this issue so you could use […]
Database Upgrade We are now running AWS Aurora mySQL 5.7 Compatible DB. This gives us access to some neat Database functions that work well with some of the methods we use in the system, particularly the JSON Data Format!! Socket Server Some huge things coming using Sockets technology! This is just the beginning. It is […]
TLDialer Block Number added as a Button on the Lead Status Sidebar under Trash This will Block ALL numbers on the lead. Must be Super Admin, Admin, or have Block Numbers ability. Must have a Default Block Filter Group set in TLDialer Options UnBlock Number added as a Button on the Lead Status Sidebar under […]
TLDialer Added Live Agents to TLDialer This will eventually be more robust than the Real Time Report in Vicidial Created way to inherit nested schemas. (Lots to come from this one!) Removed Lead Upload Button from Recordings (Wasn’t supposed to be there). DEAD calls now properly show as Dead. Quick Search Made it so that […]
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