Category: Knowledge Hub

McLaughlin TCPA Ruling Creates SMS Compliance Uncertainty

A New Crossroads for TCPA: Text Messages, DNC Rules, and the McLaughlin Impact — and How TLD Helps You Stay Compliant The TCPA compliance landscape has entered uncharted territory. The recent McLaughlin Chiropractic Associates v. McKesson Corp. decision has upended decades of precedent by ruling that district courts no longer need to defer to FCC […]

Text Message Consent Compliance: Why It Matters More Than Ever

  Why Consent Matters More Than Ever in Client Messaging (And What Recent Court Rulings Tell Us) When it comes to texting your clients, most businesses believe they’re playing it safe—especially if they’re just sending informational messages. But recent legal developments are sending a clear message: consent is everything, and even well-meaning texts can get […]

How Voice Phishing Breached Google—and How TLD Prevents It

  Phishing Is Still the Easiest Way In—Even at Google. Here’s How to Protect Your Business In 2025, cyberattacks are rarely about brute force. They’re about trust—and that trust is being exploited through tactics like voice phishing. A recent Salesforce breach campaign exposed just how vulnerable even the most secure organizations are. Companies like Google, […]

Minnesota’s New Consumer Data Privacy Act

Minnesota’s New Consumer Data Privacy Act: What It Means for Insurance Agencies and Brokers On July 31, 2025, the Minnesota Consumer Data Privacy Act (MCDPA) officially went into effect, introducing one of the most comprehensive consumer data protection frameworks in the country. For insurance agencies and brokers who operate in Minnesota or engage with Minnesota […]

TCPA SMS Opt-Out Compliance: What You Must Know

Understanding FCC’s “Reasonable Means” Rule for SMS Opt-Outs: Are You Prepared? Maintaining TCPA SMS opt-out compliance is becoming more complex due to the FCC’s updated interpretation of what constitutes a “reasonable means” to stop unwanted text communications. As businesses rely more on SMS for outreach, understanding and honoring these opt-out requests is critical—not just for […]

The Rise of AI—and the Risk That Comes With It

The Rise of AI—and the Risk That Comes With It Artificial Intelligence (AI) is transforming how businesses operate, especially in fast-paced industries like insurance. While these tools offer speed and scalability, AI data protection in insurance sales must remain a top priority. Without proper safeguards, AI systems can expose sensitive personal data—as demonstrated in a […]

Trump Health Care Bill 2025: What It Means for Enrollment

How the Trump Health Care Bill 2025 Will Affect Open Enrollment and Insurance Access The sweeping Trump health care bill 2025, signed into law on July 4, 2025, by President Trump, is poised to do more than change the tax code—it will reshape the American health care system in dramatic ways. Although not branded as […]

CMS Cracks Down

CMS OE

CMS Cracks Down: New ACA Rule for Health Insurance & You   Big news from the healthcare world! The Centers for Medicare and Medicaid Services (CMS) just released its 2025 Marketplace Integrity and Affordability Final Rule. This significant move strengthens the Affordable Care Act (ACA) marketplace. It also safeguards taxpayer dollars. Consequently, this new CMS […]

CMS Medicare Fraud Alert 2025: 103K Accounts Compromised

CMS Medicare Fraud Alert 2025: What You Need to Know In the latest CMS Medicare Fraud Alert 2025, the Centers for Medicare & Medicaid Services (CMS) announced that over 103,000 Medicare beneficiaries may have been impacted by a widespread Medicare data breach. As a result, unauthorized Medicare.gov accounts were created using stolen personal information from […]

NABIP Opposes Medicare Agent Commission Cuts

UnitedHealthcare Cuts Medicare Agent Commissions, Prompting National Outcry from Healthcare Advocates In a move sparking concern across the healthcare industry, UnitedHealthcare has announced Medicare agent commission cuts. These cuts impact over 100 Medicare Advantage plans in more than 20 states. The National Association of Benefits and Insurance Professionals (NABIP) strongly opposes this decision. NABIP says […]