Category: Knowledge Hub

CMS Medicare Fraud Alert 2025: 103K Accounts Compromised

CMS Medicare Fraud Alert 2025: What You Need to Know In the latest CMS Medicare Fraud Alert 2025, the Centers for Medicare & Medicaid Services (CMS) announced that over 103,000 Medicare beneficiaries may have been impacted by a widespread Medicare data breach. As a result, unauthorized Medicare.gov accounts were created using stolen personal information from […]

NABIP Opposes Medicare Agent Commission Cuts

UnitedHealthcare Cuts Medicare Agent Commissions, Prompting National Outcry from Healthcare Advocates In a move sparking concern across the healthcare industry, UnitedHealthcare has announced Medicare agent commission cuts. These cuts impact over 100 Medicare Advantage plans in more than 20 states. The National Association of Benefits and Insurance Professionals (NABIP) strongly opposes this decision. NABIP says […]

AI-powered Insurance Fraud on the Rise

"AI-powered insurance fraud"

Insurance fraud has always been a serious issue, but new data reveals it’s growing rapidly—and artificial intelligence is making it worse. According to a 2024 report from fraud detection company Pindrop, insurance scams are not only more common than in other industries, but also increasing at an alarming rate. After analyzing over 1.2 billion customer […]

What Prerecorded Voicemail Rules Mean in 2025

TCPA compliance for insurance agents

📞 TCPA & Prerecorded Voicemails: What Taylor v. Kit Insurance Means for Insurance Agents Making Outbound Calls For insurance agencies and brokers, outbound calling is a vital part of lead generation, policyholder engagement, and retention strategies. But with consumer protection laws like the Telephone Consumer Protection Act (TCPA) in play, one misstep in your calling […]

“Vendor Data Security: Top Risks & Best Practices for Safe Sharing”

Data Risk in Vendor Relationships: The Hidden Costs of Sharing Too Much When partnering with vendors—especially in marketing, lead generation, or call analytics—it’s easy to overlook how much data you’re handing over and what that really means for your business. While data sharing is often necessary for optimization and performance, it also opens the door […]

TCPA Delay: What Insurers Need to Know

TPCA Texting rules

Just days before significant changes to the Telephone Consumer Protection Act (TCPA) revocation rules were slated to take full effect, the Federal Communications Commission (FCC) has issued an order providing a partial delay. This news brings a sigh of relief to many businesses, including insurance agencies and brokers, but it’s crucial to understand that it’s […]

3rd Party Lead Generation: FTC Telemarketing Rules 2025

Third-Party Leads & Prerecorded Calls: FTC Telemarketing Rules 2025

  Don’t Get Caught Off Guard: FTC Reminds Us Third-Party Lead Generation Still Restricted for Prerecorded Calls In the ever-evolving landscape of telemarketing regulations, it’s easy for businesses to get tripped up. But the Federal Trade Commission (FTC) is making it clear: when it comes to prerecorded marketing calls, the rules haven’t changed. Third-party lead […]

Don’t Get Caught Off Guard: Do-Not-Call Restrictions for February 17, 2025

Presidents Day is Feb 17

Don’t Get Caught Off Guard: Do-Not-Call Restrictions for February 17, 2025 Heads up! February 17th, 2025, is a Federal holiday, meaning there are restrictions on who you can call. Here’s a quick breakdown: United States: President’s Day falls on February 17th. This means calling restrictions are in place for Alabama, Louisiana, Nebraska, Pennsylvania, Rhode Island, […]

FCC Hits Pause on One-to-One Rule

1-to-1 Consent Stayed

Big news for insurance marketers! The FCC just slammed the brakes on the controversial “one-to-one” rule, delaying enforcement for up to a year. This rule, part of the Telephone Consumer Protection Act (TCPA), was set to drastically change how we collect leads and contact potential customers. Here’s the breakdown of the FCC One-to-One Rule Delay: […]

Top 10 TCPA Tools to Mitigate Risk in 2025 and Beyond

10 Ways to Avoid TCPA Trouble Get Clear Permission (Consent): Before you call or text someone: Always get their express written consent. Written is Best: Written consent is strongest and the best way to avoid TCPA violations. Be Specific: Explain clearly what you’ll be contacting them about. Let People Opt-Out Easily: Easy to Stop: Make […]