TLD Blogs

Patch 10.2.3

Ingress API Users API Add User You can now fully create and configure a user via API. POST /api/ingress/user Commissions API We did a little cleanup of Add Commissions Received and Paid and added bulk inserts into the API. We are eagerly awaiting feedback. Add Commission Received POST /api/ingress/commission/received Add Commission Paid POST /api/ingress/commission/paid Both […]

FCC Hits Pause on One-to-One Rule

1-to-1 Consent Stayed

Big news for insurance marketers! The FCC just slammed the brakes on the controversial “one-to-one” rule, delaying enforcement for up to a year. This rule, part of the Telephone Consumer Protection Act (TCPA), was set to drastically change how we collect leads and contact potential customers. Here’s the breakdown of the FCC One-to-One Rule Delay: […]

Patch 10.2.2

Relays What is a relay delay? A relay delay queues a relay to send after X minutes from the trigger of a relay. As an example, if you wanted to send a relay to the dialer to get the first few dials on a lead and then 60 minutes later automatically send it to another […]

Patch 10.2.1

Minor Patches and Updates Agency Messaging Agency Messaging Section now allows Agency Managers to see their Agency text messages. Requires Agency Manager Role or View Agency Messaging Abilities. For Export, Export Agency Messaging. Other Fixes Fixed a bug preventing more than 100 lead statuses to show on the contact form ( I know, but why? […]

Top 10 TCPA Tools to Mitigate Risk in 2025 and Beyond

10 Ways to Avoid TCPA Trouble Get Clear Permission (Consent): Before you call or text someone: Always get their express written consent. Written is Best: Written consent is strongest and the best way to avoid TCPA violations. Be Specific: Explain clearly what you’ll be contacting them about. Let People Opt-Out Easily: Easy to Stop: Make […]

Game-Changing Oral Arguments Challenge FCC’s One-to-One Consent Rule (via TCPAWorld)

A recent oral argument challenging the FCC’s one-to-one consent ruling under the Telephone Consumer Protection Act (TCPA) has sent ripples through the telemarketing industry. According to TCPAWorld, the hearing may have significantly altered the trajectory of this controversial rule. While predicting the outcome of an appeal based solely on oral arguments is always risky, TCPAWorld […]

Understanding 10DLC for Text Messaging

10DLC compliance

Don’t Get Blocked: Understanding 10DLC for Text Messaging in 2025 Want to leverage the power of TLMessanger (TLM) for your business? Hold on, because new regulations are in play! The Federal Communications Commission (FCC) enforces the Telephone Consumer Protection Act (TCPA), which restricts how businesses can contact consumers via phone calls and text messages. This […]

Patch 10.2.0 – Queryless Ping

TLDialer – Queryless Ping Third Party Vendors are consuming our Dialer Ready API ( Agent Availbility Ping ) at alarming rates. We are seing massive spikes especially around 11 – 2 PM EST as well as around 4 – 6 PM EST. Alot of this has to do with inefficiencies in RTB ( Real-Time Bidding […]

Patch 10.1.7

Fields Egress API /api/egress/fields Added /api/egress/fields which gives you a directory of all internal system and account custom / customized fields allowed to be pulled via the API that often only can be seen as joined / imported column data via other tables. Example Fields Lead Status (status) Policy Status (policy_status) etc. /api/egress/field/{field_name} This will […]

New TCPA Ruling Impacts Outbound Calling: How to Stay Compliant

The Telephone Consumer Protection Act (TCPA) is a federal law that restricts certain types of phone calls, including those made with an automatic telephone dialing system or an artificial or prerecorded voice. Starting January 27, 2025, the Federal Communications Commission (FCC) issued a Declaratory Ruling and Order that significantly strengthened TCPA requirements. Key Changes: Express […]