Coreen Stalnaker

Top 10 TCPA Tools to Mitigate Risk in 2025 and Beyond

10 Ways to Avoid TCPA Trouble Get Clear Permission (Consent): Before you call or text someone: Always get their express written consent. Written is Best: Written consent is strongest and the best way to avoid TCPA violations. Be Specific: Explain clearly what you’ll be contacting them about. Let People Opt-Out Easily: Easy to Stop: Make […]

Game-Changing Oral Arguments Challenge FCC’s One-to-One Consent Rule (via TCPAWorld)

A recent oral argument challenging the FCC’s one-to-one consent ruling under the Telephone Consumer Protection Act (TCPA) has sent ripples through the telemarketing industry. According to TCPAWorld, the hearing may have significantly altered the trajectory of this controversial rule. While predicting the outcome of an appeal based solely on oral arguments is always risky, TCPAWorld […]

Understanding 10DLC for Text Messaging

10DLC compliance

Don’t Get Blocked: Understanding 10DLC for Text Messaging in 2025 Want to leverage the power of TLMessanger (TLM) for your business? Hold on, because new regulations are in play! The Federal Communications Commission (FCC) enforces the Telephone Consumer Protection Act (TCPA), which restricts how businesses can contact consumers via phone calls and text messages. This […]

New TCPA Ruling Impacts Outbound Calling: How to Stay Compliant

The Telephone Consumer Protection Act (TCPA) is a federal law that restricts certain types of phone calls, including those made with an automatic telephone dialing system or an artificial or prerecorded voice. Starting January 27, 2025, the Federal Communications Commission (FCC) issued a Declaratory Ruling and Order that significantly strengthened TCPA requirements. Key Changes: Express […]

Phishing Attacks on the Rise: Older Adults at Risk

Phishing Attacks on the Rise: Older Adults at Risk Phishing attacks, a type of social engineering technique designed to trick individuals into revealing sensitive information, are becoming increasingly sophisticated and widespread. Unfortunately, older adults are often targeted by these scams due to their perceived vulnerability and trust in authority figures. The Importance of Personalization and […]

Exciting News: We’ve Achieved SOC 2 Type 1 Certification!

We’re thrilled to announce that we’ve successfully completed our SOC 2 Type 1 assessment. This significant accomplishment underscores our unwavering commitment to safeguarding your data and maintaining the highest standards of security. As we continue our journey towards SOC 2 Type 2 certification, we’re dedicated to providing the most robust data protection measures in the industry

October is Cybersecurity Awareness Month

My name is Coreen, and I’m the Head of Governance, Risk, and Compliance (GRC) at TLD. As we approach October, Cybersecurity Awareness Month, I want to emphasize the importance of digital security and the steps we’re taking to protect your data. In today’s increasingly digital world, protecting our personal information and online activities has become […]

AI and Telemarketing: A New Frontier for FCC Regulation

The FCC Draws a Line In a significant ruling released on February 8, 2024, the Federal Communications Commission (FCC) clarified that telemarketing and other calls made to consumers using artificial intelligence (AI) technologies are subject to the restrictions outlined in the Telephone Consumer Protection Act (TCPA). This means that such calls are unlawful unless the […]

New FCC TCPA Rules: How TLD is Protecting Your Business

Back in April the FCC adopted  new rules updating the Telephone Consumer Protection Act’s (“TCPA”) requirements regarding a consumer’s ability to revoke consent to receive calls and messages. While the TCPA currently restricts sending messages without prior consent, this ruling seeks to further clarify the ways consumers can revoke consent, require organizations to honor the […]

We’re Undergoing a SOC 2 Type 1 Audit!

We’re thrilled to announce that TLD is committed to elevating our security and data protection standards. To underscore this dedication, we’re undergoing a SOC 2 Type 1 audit. Given the increasing importance of SOC compliance for businesses handling customer data, this rigorous examination will validate TLDs adherence to the highest industry benchmarks for security, availability, […]