ACA Marketplace Premium Increases 2026 — Why They Matter The ACA Marketplace Premium Increases 2026 are shaping up to be one of the most significant cost shifts in Affordable Care Act history. Without congressional action to extend current subsidies, ACA marketplace premiums could more than double next year. According to Scripps News and the Associated […]
What Every Business Marketing to Texas Needs to Know as of September 1, 2025 If your business markets to consumers in Texas—by phone, text, or multimedia message—big changes are coming. On September 1, 2025, Texas Senate Bill 140 (SB 140) took effect. This new law updates telemarketing rules and expands compliance requirements for any company […]
Open enrollment under the Affordable Care Act (ACA) officially opened on Saturday, but it has begun against a backdrop of policy uncertainty: Congress has not yet acted to extend the enhanced subsidies that currently help millions afford their coverage. Healthcare Dive These expanded premium tax credits—first introduced under the American Rescue Plan Act and later […]
TCPA & Text Messaging: A Wake-Up Call for Insurance Agencies Insurance agencies and brokers increasingly rely on SMS communication for reminders, lead follow-ups, and renewals. However, a recent federal court ruling has renewed focus on TCPA text message compliance for insurance agencies, confirming that text messages may fall under the Telephone Consumer Protection Act (TCPA) […]
Navigating Open Enrollment During the Government Shutdown As the 2025 Open Enrollment Period (OEP) approaches, the federal government shutdown has raised new questions for insurance agents, brokers, and agencies across the country. While enrollment will move forward as scheduled, the situation adds uncertainty around subsidies, premiums, and consumer expectations. This post breaks down the current […]
AEP 2025: Why Your CRM Alone Won’t Win the Season — And How TLD Gives You the Edge Every October through December, Medicare’s Annual Enrollment Period (AEP) becomes the busiest time of the year for insurance professionals. It’s often called “the Super Bowl of our industry” for good reason: the opportunities are massive, the competition […]
Outbound Dialing in 2025: Why Reputation, Ratios, and Resources Matter Outbound dialing without the right infrastructure is no longer just inefficient—it’s a near guarantee that your contact rates will collapse before campaigns even begin. With rising telecom costs, stricter carrier oversight, and the importance of number reputation, businesses can’t afford to treat dialing as “business […]
October 2025 Restricted Call Dates Staying compliant with calling regulations is key to protecting your business and maintaining customer trust. Below are the restricted call dates for October 2025 that may affect your outreach. October Restricted Call Dates October 13, 2025 – Columbus Day Alabama (also Fraternal Day and American Indian Heritage Day) Nebraska* Pennsylvania […]
An availability ping update is critical whenever a vendor switches between ingroup routing and state routing. Without this adjustment, the system checks the wrong filter, making vendors appear unavailable, skewing performance stats, and disrupting call flow across the platform. Two Types of Routing Ingroup routingUses parameters to confirm availability within a defined call group. State […]
Agentic AI tools are reshaping how businesses engage with customers, but their use comes with complex regulatory and practical considerations. While there is no outright prohibition against deploying AI-driven communication tools, companies should approach adoption carefully to ensure compliance with federal and state laws, as well as industry best practices. Key Regulatory Considerations 1. Transparency […]
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