Data Risk in Vendor Relationships: The Hidden Costs of Sharing Too Much When partnering with vendors—especially in marketing, lead generation, or call analytics—it’s easy to overlook how much data you’re handing over and what that really means for your business. While data sharing is often necessary for optimization and performance, it also opens the door […]
Just days before significant changes to the Telephone Consumer Protection Act (TCPA) revocation rules were slated to take full effect, the Federal Communications Commission (FCC) has issued an order providing a partial delay. This news brings a sigh of relief to many businesses, including insurance agencies and brokers, but it’s crucial to understand that it’s […]
Multi Checkbox Optimization On larger accounts with lots of data, particularly users, Chrome would cause browser hangs when there were too many multi-checkbox elements on the page with lots of options. These have been rebuilt using a custom virtual scroll methodology and replaced system wide. They SHOULD FUNCTION EXACTLY, the same except be faster, if […]
Mark Your Calendars for April 2025 Do Not Call Dates Staying compliant with Do Not Call (DNC) regulations is crucial for any business engaging in outbound calling within the United States. April 2025 brings specific state-level restrictions that you need to be aware of to avoid potential penalties. Let’s dive into the key dates and […]
New Report – Policy Persistency Report Find this Report under Reports -> Manage All under the Sales Area. Note: There is no Direct Menu Link for this Report, you must load it from Reports-> Manage All Report Updates – New CPA Reports Added the following Fields as well as Formulas related to them Verifications Submissions […]
Don’t Get Caught Off Guard: FTC Reminds Us Third-Party Lead Generation Still Restricted for Prerecorded Calls In the ever-evolving landscape of telemarketing regulations, it’s easy for businesses to get tripped up. But the Federal Trade Commission (FTC) is making it clear: when it comes to prerecorded marketing calls, the rules haven’t changed. Third-party lead […]
This is a Minor Patch, it’s mostly for lazy third party data vendors and web forms posting policy data into TLD, refusing to use the Ingress API and refusing to actually provide any data so making us assume alot of it to make it work. Posting in a Policy with just a Product will auto-look […]
Major Browser Lag Fix – Notifications went Crazy Reports had come in that TLD was “Slow” but we didn’t see anything wrong with Dialers or Servers. Reports came in that Firefox was faster that Chrome, and so was Incognito Tabs, but then over time Firefox was slower than Chrome. This led us to look at […]
Filters Fix for Complex Keys Since the new Analytics Section uses Array Keyed Report (ex: &calls[call_direction]=10 filters, we have finally fixed saving Filters in sections like “Users – Manage All” while filtering for TLDialer. They will also work when copy pasting links to others. Other Changes and Bugfixes Added “Primary Beneficiaries” to Policies, which is […]
Don’t Get Caught Off Guard: Do-Not-Call Restrictions for February 17, 2025 Heads up! February 17th, 2025, is a Federal holiday, meaning there are restrictions on who you can call. Here’s a quick breakdown: United States: President’s Day falls on February 17th. This means calling restrictions are in place for Alabama, Louisiana, Nebraska, Pennsylvania, Rhode Island, […]
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