Big news for insurance marketers! The FCC just slammed the brakes on the controversial “one-to-one” rule, delaying enforcement for up to a year. This rule, part of the Telephone Consumer Protection Act (TCPA), was set to drastically change how we collect leads and contact potential customers. Here’s the breakdown of the FCC One-to-One Rule Delay: […]
Relays What is a relay delay? A relay delay queues a relay to send after X minutes from the trigger of a relay. As an example, if you wanted to send a relay to the dialer to get the first few dials on a lead and then 60 minutes later automatically send it to another […]
Minor Patches and Updates Agency Messaging Agency Messaging Section now allows Agency Managers to see their Agency text messages. Requires Agency Manager Role or View Agency Messaging Abilities. For Export, Export Agency Messaging. Other Fixes Fixed a bug preventing more than 100 lead statuses to show on the contact form ( I know, but why? […]
10 Ways to Avoid TCPA Trouble Get Clear Permission (Consent): Before you call or text someone: Always get their express written consent. Written is Best: Written consent is strongest and the best way to avoid TCPA violations. Be Specific: Explain clearly what you’ll be contacting them about. Let People Opt-Out Easily: Easy to Stop: Make […]
A recent oral argument challenging the FCC’s one-to-one consent ruling under the Telephone Consumer Protection Act (TCPA) has sent ripples through the telemarketing industry. According to TCPAWorld, the hearing may have significantly altered the trajectory of this controversial rule. While predicting the outcome of an appeal based solely on oral arguments is always risky, TCPAWorld […]
Don’t Get Blocked: Understanding 10DLC for Text Messaging in 2025 Want to leverage the power of TLMessanger (TLM) for your business? Hold on, because new regulations are in play! The Federal Communications Commission (FCC) enforces the Telephone Consumer Protection Act (TCPA), which restricts how businesses can contact consumers via phone calls and text messages. This […]
TLDialer – Queryless Ping Third Party Vendors are consuming our Dialer Ready API ( Agent Availbility Ping ) at alarming rates. We are seing massive spikes especially around 11 – 2 PM EST as well as around 4 – 6 PM EST. Alot of this has to do with inefficiencies in RTB ( Real-Time Bidding […]
Fields Egress API /api/egress/fields Added /api/egress/fields which gives you a directory of all internal system and account custom / customized fields allowed to be pulled via the API that often only can be seen as joined / imported column data via other tables. Example Fields Lead Status (status) Policy Status (policy_status) etc. /api/egress/field/{field_name} This will […]
The Telephone Consumer Protection Act (TCPA) is a federal law that restricts certain types of phone calls, including those made with an automatic telephone dialing system or an artificial or prerecorded voice. Starting January 27, 2025, the Federal Communications Commission (FCC) issued a Declaratory Ruling and Order that significantly strengthened TCPA requirements. Key Changes: Express […]
Minor Patch with Various Fixes and Changes ADG ADG Can now have the popup optionally removed Added Index Query Modifiers to you can “Start Fresh” without Deleting all data and progress. ADG now Accepted hs_member_identifier as a storable field Policy Statuses Policy Statuses can now be Filtered by Agency Product Bundles and Ancillaries Products can […]
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