As of today, we now offer the following new features for our phone system:
- Auto-recording (on agent pick-up) of calls to queues (hunt/ring groups).
- Caller ID passthrough for our relatively new Attended Transfer functionality, this is particularly helpful for warm transfers from your office to a buyer.
Submit a support ticket or give us a call during business hours to ask how we can activate this for you or how this would best fit your needs.
Thank you for using TLD CRM.