This works as other a data point reference for the qualification time to be charged on an inbound vendor.
There is a system option that will allow you to show the QT time on the lead itself for those of you not using the Dialer. Just enable it and if a QT time is Set it will show up.
Added QT Time to the Vendor Table as it is an important info item.
When working in conjunction with TLDialer, the QT Time will be displayed next to the timer on the right in light blue. QTtime is in seconds.
This will give you agents a clue as to how fast they need to talk with the lead before hanging up and incurring a charge.
Coming soon: On Hangup of the Call, a call to TLD will be fired with the elapsed time. If there is a QT set, and the elapsed time is less than the QT time, the default cost will be removed from the lead and set to 0. This should help with CPA reporting.
TLDialer
Fixed some login, logout and status workflows.
Added debug panel
Recordings shouldn’t go bonkers anymore with notifications
