Patch 4.80
- Call Detail Records (CDR) report now shows its intended data: a log of calls.
- Talk Time report added and shows what CDR once did, with more reliable results.
- Recordings section should now allow retrieval of recordings prior to January 2015 when we underwent a phone system change.
- Scripts and Rebuttals now populate lead data dynamically using bracket fields {first_name}. This works similar to emails. Does not work with policy fields as we do not know which policy the agent is verifying in the script.
- Added tracking_id and campaign_id to policies section exports.
- Added dashboard option to show X last touched leads w/ and w/o phone numbers for agents
- Added single page mode option for Dialer section to remove tabs if desired. Will show as a flat one page list.
- Added “Logs” section on dialer screen for manager’s or above.
- Added Action Log as a regular table to Logs section.
- Added Relay Log as a regular table to Logs section.
- Added “Dynamic Headers” options in Relays so you can auto fill in lead fields for SMS messages and other relay data.
- *Pending Relay Server Testing and Restart for this to work.