Patch 10.1.7
Fields Egress API
- /api/egress/fields
- Added /api/egress/fields which gives you a directory of all internal system and account custom / customized fields allowed to be pulled via the API that often only can be seen as joined / imported column data via other tables.
- Example Fields
- Lead Status (status)
- Policy Status (policy_status)
- etc.
- Example Fields
- Added /api/egress/fields which gives you a directory of all internal system and account custom / customized fields allowed to be pulled via the API that often only can be seen as joined / imported column data via other tables.
- /api/egress/field/{field_name}
- This will return an array of objects with field information for use in dropdowns in third party applications or for validating inputs against in third party platforms. Not all fields will show here only those allowed by TLDCRM.
- This API supports pretty much all TQL Parameters except the limit and format functions. It always returns a full list of fields.
Scripts & Rebuttals Template to PDF Converter / Downloader
- We noticed some accounts heavily using the Autofill HTML to PDF Converson tool on contacts that was creating both out of memory errors (due to click spam from impatient agents, of course) and timeouts due to long PDF Build times. We refactored the way this module works so that it is more efficient.
- Requesting a Template to PDF now Returns immediately with a response that the PDF is Building.
- The PDF Is Locked while Building with a Unique Hash Key that can also timeout after 2 minutes but still continue building. It will return an error on second attempts if it hasn’t finished yet.
- Allowed Build time has been significantly increased and no longer times out.
- More memory has been allocated to the script.
- The Script has been moved to our LRP (Long Running Process) service so it avoids errors or timeouts due to service scaling.
- On completion, it will notify the user that it has been completed and automatically attempt to download the file in the current open and front facing browser tab.
- If it fails to download, clicking it again will immediately download the PDF as it has already been built.
Other Updates
- TLDialer Live Agents Campaign Filter has been modified to only show Campaigns and not Ingroups as the intention is to filter for the Agent’s currently logged in Campaign, not what Ingroup /Campaign their call is in.
- To rectify the desired behavior, in the “More” Tab, a Call Campaign ID filter has been added to filter for those in calls in specified Campaigns or Ingroups.
- Removed the Ingroup Join on Live Agents Campaign ID since it made no sense to have it there.
- Added State Route Ingroup Protection for the Dialer Ready Ping. We now Trim underscores and make sure an underscore is at the end of the “ing” parameter in case you forget to copy it.
- Added State Route Prefixes to the State Route Panel on Hover of a State Route. You can also click to copy it!
- Change logs table has had Log ID and Changes Popover added as Default columns
In Progress
- Massive Vendor Source Changes coming soon!