2025 August Restricted Call Dates

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Insurance Agencies and Brokers must stay vigilant about evolving Do Not Call (DNC) regulations, especially when state-specific holidays and restrictions come into play. For August 2025, here’s what you need to know to stay compliant and avoid unnecessary risk.

August 2025 black and white desk calendar on yellow cover background calendar concept | Premium Photo

📅 Restricted Call Date – August 2025

  • August 11, 2025 – Victory Day

    • Restricted State: Rhode Island

    • In Rhode Island, unsolicited telephonic sales calls are prohibited on legal holidays, including Victory Day.

⚖️ State-Specific DNC Rules & Exemptions

Understanding the nuanced rules per state is essential—here’s a breakdown of some key state DNC rules that affect calling behavior even outside of specific holidays.

🔹 Alabama

  • Applies only to telephone utilities under the Alabama Public Service Commission (PSC).

  • Includes providers such as local exchange companies, resellers, and interexchange carriers.

  • Consumer-focused telemarketing may fall outside of PSC jurisdiction.

🔹 Louisiana

  • Calls prohibited on Sundays and legal holidays.

  • Time restrictions: No calls between 8:00 PM – 8:00 AM (Monday to Saturday).

  • Even with exceptions like prior consent or existing business relationships (EBR), calls on holidays/Sundays are still restricted under regulations.

  • B2B calls are exempt.

Legal Sources:

  • La. Pub. Serv. Comm’n. Gen. Order R-29617

  • LSA-R.S. 45:811 & 816

🔹 Pennsylvania

  • Allows exceptions for:

    • Express consumer requests.

    • Debt collection-related calls.

    • Calls to consumers with whom a business relationship existed in the last 12 months.

🔹 Rhode Island

  • Restricts only “unsolicited telephonic sales calls” on legal holidays.

  • Victory Day (Aug 11) is one such holiday.

  • B2B and consent-based calls are generally not restricted.

🔹 Utah

  • Exempts calls made with prior express consent.

  • Emphasizes opt-in models and consumer permissions.

🔐 The Role of Technology in Compliance

While compliance depends on understanding regulations, it also depends on using technology to enforce those rules in real time. Platforms like TLDCRM are designed with this in mind.

  • With DNC integrations, time-based restrictions, and holiday mapping, users can rest assured they’re staying within legal boundaries.

  • Even though TLD does not use AI to place calls, it offers secure, encrypted infrastructure to protect personally identifiable information (PII) once collected.

✅ Best Practices for August 2025 and Beyond

  • Update your DNC compliance modules to block calls on August 11 for Rhode Island.

  • Review all state-specific rules regularly, especially before holidays.

  • Avoid calling outside of authorized hours, even with prior consent in certain states.

  • Ensure your CRM or dialer system supports real-time compliance automation.

📌 Final Thoughts

The patchwork of state-level DNC laws means national call centers and insurance agents need more than good intentions—they need the right tech and up-to-date knowledge. August 2025 brings a relatively light DNC calendar, but staying ahead of compliance issues means never skipping the details.