UnitedHealthcare Cuts Medicare Agent Commissions, Prompting National Outcry from Healthcare Advocates In a move sparking concern across the healthcare industry, UnitedHealthcare has announced Medicare agent commission cuts. These cuts impact over 100 Medicare Advantage plans in more than 20 states. The National Association of Benefits and Insurance Professionals (NABIP) strongly opposes this decision. NABIP says […]
How to Use the Right-Click Copy Feature in TLD: A Step-by-Step Guide If you regularly manage user IDs, DIDs, or ingroup data in TLD, you’ll love this hidden gem: the Right-Click Copy feature. This time-saving tool allows you to easily extract multiple data entries from any list and paste them into reports, configuration fields, or […]
Insurance fraud has always been a serious issue, but new data reveals it’s growing rapidly—and artificial intelligence is making it worse. According to a 2024 report from fraud detection company Pindrop, insurance scams are not only more common than in other industries, but also increasing at an alarming rate. After analyzing over 1.2 billion customer […]
📞 TCPA & Prerecorded Voicemails: What Taylor v. Kit Insurance Means for Insurance Agents Making Outbound Calls For insurance agencies and brokers, outbound calling is a vital part of lead generation, policyholder engagement, and retention strategies. But with consumer protection laws like the Telephone Consumer Protection Act (TCPA) in play, one misstep in your calling […]
As we head into June 2025, it’s crucial for telemarketers and businesses conducting outreach to be aware of state-specific restricted Do Not Call dates due to public holidays. Failure to comply can lead to penalties and damage your brand reputation. This guide outlines the key dates in June 2025 where calling restrictions may apply in […]
Just days before significant changes to the Telephone Consumer Protection Act (TCPA) revocation rules were slated to take full effect, the Federal Communications Commission (FCC) has issued an order providing a partial delay. This news brings a sigh of relief to many businesses, including insurance agencies and brokers, but it’s crucial to understand that it’s […]
Mark Your Calendars for April 2025 Do Not Call Dates Staying compliant with Do Not Call (DNC) regulations is crucial for any business engaging in outbound calling within the United States. April 2025 brings specific state-level restrictions that you need to be aware of to avoid potential penalties. Let’s dive into the key dates and […]
Don’t Get Caught Off Guard: FTC Reminds Us Third-Party Lead Generation Still Restricted for Prerecorded Calls In the ever-evolving landscape of telemarketing regulations, it’s easy for businesses to get tripped up. But the Federal Trade Commission (FTC) is making it clear: when it comes to prerecorded marketing calls, the rules haven’t changed. Third-party lead […]
Don’t Get Caught Off Guard: Do-Not-Call Restrictions for February 17, 2025 Heads up! February 17th, 2025, is a Federal holiday, meaning there are restrictions on who you can call. Here’s a quick breakdown: United States: President’s Day falls on February 17th. This means calling restrictions are in place for Alabama, Louisiana, Nebraska, Pennsylvania, Rhode Island, […]
Big news for insurance marketers! The FCC just slammed the brakes on the controversial “one-to-one” rule, delaying enforcement for up to a year. This rule, part of the Telephone Consumer Protection Act (TCPA), was set to drastically change how we collect leads and contact potential customers. Here’s the breakdown of the FCC One-to-One Rule Delay: […]
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