The FCC Draws a Line In a significant ruling released on February 8, 2024, the Federal Communications Commission (FCC) clarified that telemarketing and other calls made to consumers using artificial intelligence (AI) technologies are subject to the restrictions outlined in the Telephone Consumer Protection Act (TCPA). This means that such calls are unlawful unless the […]
Back in April the FCC adopted new rules updating the Telephone Consumer Protection Act’s (“TCPA”) requirements regarding a consumer’s ability to revoke consent to receive calls and messages. While the TCPA currently restricts sending messages without prior consent, this ruling seeks to further clarify the ways consumers can revoke consent, require organizations to honor the […]
We’re thrilled to announce that TLD is committed to elevating our security and data protection standards. To underscore this dedication, we’re undergoing a SOC 2 Type 1 audit. Given the increasing importance of SOC compliance for businesses handling customer data, this rigorous examination will validate TLDs adherence to the highest industry benchmarks for security, availability, […]
CMS has implemented stringent new guidelines to combat a surge in unauthorized consumer enrollment changes by agents and brokers. While these measures aim to protect consumers, they also create an opportunity for increased phishing attempts when obtaining consumer consent. To safeguard consumer information and enhance trust, TLD offers essential tips for effective communication and security […]
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