February 2026 Restricted Call Dates For insurance agencies and brokers, outbound calling remains a critical channel for lead follow-up, policy reviews, renewals, and cross-sell opportunities. It’s important to remember that not all days are equal when it comes to compliance. February 2026 Restricted Calling Dates (U.S. Only) February 16, 2026 – President’s Day Alabama Louisiana* […]
January 2026 Restricted Call Dates: What Insurance Agencies and Brokers Need to Know For insurance agencies and brokers, outbound calling remains a critical channel for lead follow-up, policy reviews, renewals, and cross-sell opportunities. But as 2026 begins, it’s important to remember that not all days are equal when it comes to compliance. Several U.S. states […]
The Real Cost of Disorganization in an Insurance Agency 1. Introduction: Disorganization Isn’t Just an Inconvenience, It’s a Cost Center Across the insurance industry, many agencies operate with more complexity than clarity. Lead lists live in spreadsheets. Notes sit in emails. Calls are stored in separate systems. And every missing data point creates uncertainty. Disorganization […]
Stay Compliant with December 2025 Calling Restrictions Maintaining TCPA and DNC compliance is essential for protecting your business and preserving customer trust. Certain holidays restrict or limit outbound calling activity at the state level.Below is a list of restricted call dates for December 2025 to help you plan compliant outreach. December 2025 Restricted Call […]
FCC TCPA STOP Rule Update 2025: What Businesses Need to Know We’ve all gotten those unwanted marketing texts — and the one word we use to make them stop is “STOP.” Under the Telephone Consumer Protection Act (TCPA), that simple command has been a core consumer right for years. Now, the Federal Communications Commission (FCC) […]
Stay Compliant with November 2025 Calling Restrictions Maintaining TCPA and DNC compliance is essential for protecting your business and preserving customer trust. Certain holidays restrict or limit outbound calling activity at the state level.Below is a list of restricted call dates for November 2025 to help you plan compliant outreach. November 2025 Restricted Call Dates […]
Outbound Dialing in 2025: Why Reputation, Ratios, and Resources Matter Outbound dialing without the right infrastructure is no longer just inefficient—it’s a near guarantee that your contact rates will collapse before campaigns even begin. With rising telecom costs, stricter carrier oversight, and the importance of number reputation, businesses can’t afford to treat dialing as “business […]
October 2025 Restricted Call Dates Staying compliant with calling regulations is key to protecting your business and maintaining customer trust. Below are the restricted call dates for October 2025 that may affect your outreach. October Restricted Call Dates October 13, 2025 – Columbus Day Alabama (also Fraternal Day and American Indian Heritage Day) Nebraska* Pennsylvania […]
Agentic AI tools are reshaping how businesses engage with customers, but their use comes with complex regulatory and practical considerations. While there is no outright prohibition against deploying AI-driven communication tools, companies should approach adoption carefully to ensure compliance with federal and state laws, as well as industry best practices. Key Regulatory Considerations 1. Transparency […]
A Policy Meant for Security Creates New Challenges The new CMS 30-minute timeout policy requires users of the CMS Enterprise Portal to log back in after half an hour of inactivity, a measure designed to protect consumer data but one that is proving disruptive for agents and brokers. Because enrollment consultations often last longer than […]
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