Stay Compliant with November 2025 Calling Restrictions Maintaining TCPA and DNC compliance is essential for protecting your business and preserving customer trust. Certain holidays restrict or limit outbound calling activity at the state level.Below is a list of restricted call dates for November 2025 to help you plan compliant outreach. November 2025 Restricted Call Dates […]
Outbound Dialing in 2025: Why Reputation, Ratios, and Resources Matter Outbound dialing without the right infrastructure is no longer just inefficient—it’s a near guarantee that your contact rates will collapse before campaigns even begin. With rising telecom costs, stricter carrier oversight, and the importance of number reputation, businesses can’t afford to treat dialing as “business […]
October 2025 Restricted Call Dates Staying compliant with calling regulations is key to protecting your business and maintaining customer trust. Below are the restricted call dates for October 2025 that may affect your outreach. October Restricted Call Dates October 13, 2025 – Columbus Day Alabama (also Fraternal Day and American Indian Heritage Day) Nebraska* Pennsylvania […]
Agentic AI tools are reshaping how businesses engage with customers, but their use comes with complex regulatory and practical considerations. While there is no outright prohibition against deploying AI-driven communication tools, companies should approach adoption carefully to ensure compliance with federal and state laws, as well as industry best practices. Key Regulatory Considerations 1. Transparency […]
A Policy Meant for Security Creates New Challenges The new CMS 30-minute timeout policy requires users of the CMS Enterprise Portal to log back in after half an hour of inactivity, a measure designed to protect consumer data but one that is proving disruptive for agents and brokers. Because enrollment consultations often last longer than […]
September 2025 Restricted Calling Dates – Compliance Alert If your team handles outbound calls or text marketing, staying compliant with holiday calling restrictions is essential. DNC has just released the 2025 September Restricted Do Not Call Dates, and understanding them now can prevent major compliance headaches later. Key U.S. Restricted Date September 1, 2025 – […]
A New Crossroads for TCPA: Text Messages, DNC Rules, and the McLaughlin Impact — and How TLD Helps You Stay Compliant The TCPA compliance landscape has entered uncharted territory. The recent McLaughlin Chiropractic Associates v. McKesson Corp. decision has upended decades of precedent by ruling that district courts no longer need to defer to FCC […]
The Rise of AI—and the Risk That Comes With It Artificial Intelligence (AI) is transforming how businesses operate, especially in fast-paced industries like insurance. While these tools offer speed and scalability, AI data protection in insurance sales must remain a top priority. Without proper safeguards, AI systems can expose sensitive personal data—as demonstrated in a […]
🚨 Major Changes to Texas Mini-TCPA: What SB140 Means for Telemarketers On June 20, 2025, Governor Greg Abbott signed into law Texas Senate Bill SB140, a sweeping amendment to the Texas Business & Commerce Code (TBCC)—a.k.a. Texas’ Mini-TCPA. This law introduces massive new liabilities for telemarketers, expands definitions, and clears a wide path for private […]
As summer heats up, so does the importance of staying compliant with state-specific Do Not Call (DNC) restrictions. Businesses engaging in telemarketing must be aware of the states that enforce calling bans on certain holidays. Here’s what you need to know for July 2025 to ensure you’re on the right side of the law. 📅Restricted […]
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