Security & Compliance April 2026 TLDCRM Completes SOC 2 Type II Audit with HIPAA Attestations A milestone built on the dedication of every person on our team — and a commitment to the clients who trust us with their data. SOC 2 Type II HIPAA Attested We’re proud to announce that TLDCRM has officially completed […]
SIP 603 Blocked Calls: What Health Insurance Call Centers Need to Know About the FCC’s New 603+ Standard Published: March 2026 Your agents are dialing. The calls aren’t connecting. And nobody knows why. Sound familiar? If your team is running outbound call campaigns, there’s a good chance SIP 603 blocked calls are quietly eating into […]
CMS Electronic Claims Rule: What Health Insurance Agencies Must Know Published: March 2026 The CMS electronic claims rule is now final — and it’s one of the biggest administrative changes to hit the health insurance industry in decades. On March 20, 2026, the Centers for Medicare & Medicaid Services (CMS) officially mandated the phase-out of […]
Preparing Your Agency for Peak Enrollment Periods: Using Better Systems and Real-Time Insights Peak enrollment periods test every part of an insurance agency’s operation. Lead volume increases, response time expectations tighten, and small inefficiencies quickly become major obstacles. Agencies that prepare well move through these seasons with control and confidence. Those who do not often […]
Why Productivity Metrics Are Becoming Essential for Insurance Agencies Running an insurance agency without clear productivity metrics is like managing blind spots. Activity is happening, leads are coming in, and agents are working, but without reliable data, it is difficult to understand what is actually driving results. Productivity tracking is no longer just for large […]
The Looming Health Care Cliff: Will Obamacare Subsidies Be Saved, or Replaced? For more than a decade, the Affordable Care Act (ACA), often called Obamacare, has been a pillar of the American health care system—and a constant flashpoint in Washington. Today, the debate over the law is focused on two interconnected battles: the immediate need […]
ACA Marketplace Premium Increases 2026 — Why They Matter The ACA Marketplace Premium Increases 2026 are shaping up to be one of the most significant cost shifts in Affordable Care Act history. Without congressional action to extend current subsidies, ACA marketplace premiums could more than double next year. According to Scripps News and the Associated […]
Navigating Open Enrollment During the Government Shutdown As the 2025 Open Enrollment Period (OEP) approaches, the federal government shutdown has raised new questions for insurance agents, brokers, and agencies across the country. While enrollment will move forward as scheduled, the situation adds uncertainty around subsidies, premiums, and consumer expectations. This post breaks down the current […]
Request a demo to see if Total Lead Domination is right for your insurance business.