best practices

Major Changes to Texas Mini-TCPA

🚨 Major Changes to Texas Mini-TCPA: What SB140 Means for Telemarketers On June 20, 2025, Governor Greg Abbott signed into law Texas Senate Bill SB140, a sweeping amendment to the Texas Business & Commerce Code (TBCC)—a.k.a. Texas’ Mini-TCPA. This law introduces massive new liabilities for telemarketers, expands definitions, and clears a wide path for private […]

Messer & TLDCRM Integration for Insurance Lead Verification

How TLDCRM Helps Insurance Agents Improve Customer Retention with Messer EDE In today’s competitive insurance landscape, insurance lead verification is more important than ever. Policies are shifting. Commissions are uncertain. Resources are limited. Insurance agents need tools that help them focus on real opportunities. That’s why TLDCRM partnered with Messer Financial Group. Our API integration […]

📵July 2025 Do Not Call Rules by State

Restricted Calling Dates – July 2025

As summer heats up, so does the importance of staying compliant with state-specific Do Not Call (DNC) restrictions. Businesses engaging in telemarketing must be aware of the states that enforce calling bans on certain holidays. Here’s what you need to know for July 2025 to ensure you’re on the right side of the law. 📅Restricted […]

Patch 10.3.5 – vDay is here, just not in February

Patch 10.3.5 📲 TLMessenger Updates Added Send vCard feature (enabled for all accounts): vCard will use your User Profile and Account / Agency Profile to create a vcard with your Name, Company/Agency Name, Nickname( if Set ), Phone Number, and Email. For SMS Numbers it will mark them as mobile, For email it marks them […]

What Prerecorded Voicemail Rules Mean in 2025

TCPA compliance for insurance agents

📞 TCPA & Prerecorded Voicemails: What Taylor v. Kit Insurance Means for Insurance Agents Making Outbound Calls For insurance agencies and brokers, outbound calling is a vital part of lead generation, policyholder engagement, and retention strategies. But with consumer protection laws like the Telephone Consumer Protection Act (TCPA) in play, one misstep in your calling […]

Best Practices for Requesting Support

Reaching out to customer support can be a daunting task. Whether you are a seasoned user or totally new, navigating through an unfamiliar system or encountering tricky issues can be frustrating.  But fear not! Here at Total Lead Domination, we want to empower you to get the most out of our support channels. In this […]