TLD

The Rise of AI—and the Risk That Comes With It

The Rise of AI—and the Risk That Comes With It Artificial Intelligence (AI) is transforming how businesses operate, especially in fast-paced industries like insurance. While these tools offer speed and scalability, AI data protection in insurance sales must remain a top priority. Without proper safeguards, AI systems can expose sensitive personal data—as demonstrated in a […]

TLD’s New vCard SMS Feature

Share Contact Instantly: TLD’s New vCard SMS Feature Streamline communication and boost professionalism with TLD’s innovative vCard sharing directly via SMS! In the fast-paced world of health and life insurance, making a memorable connection is key. Therefore, our latest feature empowers your team to seamlessly share comprehensive contact information with customers, directly through our integrated […]

Major Changes to Texas Mini-TCPA

🚨 Major Changes to Texas Mini-TCPA: What SB140 Means for Telemarketers On June 20, 2025, Governor Greg Abbott signed into law Texas Senate Bill SB140, a sweeping amendment to the Texas Business & Commerce Code (TBCC)—a.k.a. Texas’ Mini-TCPA. This law introduces massive new liabilities for telemarketers, expands definitions, and clears a wide path for private […]

Messer & TLDCRM Integration for Insurance Lead Verification

How TLDCRM Helps Insurance Agents Improve Customer Retention with Messer EDE In today’s competitive insurance landscape, insurance lead verification is more important than ever. Policies are shifting. Commissions are uncertain. Resources are limited. Insurance agents need tools that help them focus on real opportunities. That’s why TLDCRM partnered with Messer Financial Group. Our API integration […]

Patch 10.3.5 – vDay is here, just not in February

Patch 10.3.5 📲 TLMessenger Updates Added Send vCard feature (enabled for all accounts): vCard will use your User Profile and Account / Agency Profile to create a vcard with your Name, Company/Agency Name, Nickname( if Set ), Phone Number, and Email. For SMS Numbers it will mark them as mobile, For email it marks them […]

NABIP Opposes Medicare Agent Commission Cuts

UnitedHealthcare Cuts Medicare Agent Commissions, Prompting National Outcry from Healthcare Advocates In a move sparking concern across the healthcare industry, UnitedHealthcare has announced Medicare agent commission cuts. These cuts impact over 100 Medicare Advantage plans in more than 20 states. The National Association of Benefits and Insurance Professionals (NABIP) strongly opposes this decision. NABIP says […]

Efficient Data Copying in TLD with Right-Click Feature

Efficient Data Copying in TLD with Right-Click Feature

How to Use the Right-Click Copy Feature in TLD: A Step-by-Step Guide If you regularly manage user IDs, DIDs, or ingroup data in TLD, you’ll love this hidden gem: the Right-Click Copy feature. This time-saving tool allows you to easily extract multiple data entries from any list and paste them into reports, configuration fields, or […]

New FCC TCPA Rules: How TLD is Protecting Your Business

Back in April the FCC adopted  new rules updating the Telephone Consumer Protection Act’s (“TCPA”) requirements regarding a consumer’s ability to revoke consent to receive calls and messages. While the TCPA currently restricts sending messages without prior consent, this ruling seeks to further clarify the ways consumers can revoke consent, require organizations to honor the […]