telemarketing compliance

TCPA Litigation Surged 60% in 2025

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If your business contacts consumers by phone or text, 2025 delivered a clear and costly warning: TCPA litigation didn’t just tick upward — it exploded. For companies operating in the insurance, healthcare, financial services, and telemarketing space, understanding this shift isn’t optional. It’s the difference between a compliant operation and a lawsuit waiting to happen. […]

Call Center Block List DNC

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Why Understanding the Difference is Key for Your Call Center In the fast-paced world of insurance call centers, efficiency is key – but so is playing by the rules. Two crucial tools often confused are the Block List and the Internal Do Not Call (DNC) List. Understanding their differences and managing them effectively isn’t just […]