Security & Compliance April 2026 TLDCRM Completes SOC 2 Type II Audit with HIPAA Attestations A milestone built on the dedication of every person on our team — and a commitment to the clients who trust us with their data. SOC 2 Type II HIPAA Attested We’re proud to announce that TLDCRM has officially completed […]
Why Call Efficiency Matters: The Hidden Value of an Integrated Dialer In insurance sales, calls are more than just conversations. They are the primary connection between agencies and prospects, and often the deciding factor between a missed opportunity and a closed policy. Yet many agencies underestimate how much call efficiency impacts overall performance. When dialing […]
The Role of Call Recording in Coaching, Compliance, and Quality Assurance In insurance agencies, calls are where trust is built, expectations are set, and decisions are made. Yet for many leaders, those conversations disappear the moment the call ends. Without visibility into what is being said, coaching becomes reactive, compliance becomes risky, and quality assurance […]
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